Laurie Smith, CPB

Intake Coordinator

Laurie Smith is the smiling face and friendly voice you’ll often hear first when reaching out to The Well. As Intake Coordinator, she helps new clients get connected with the right clinician and ensures the process feels simple and stress-free. Having been part of The Well since 2016, she is dedicated to creating a welcoming, compassionate experience and helping individuals take the first step in their care.

Her passion for helping others and supporting the meaningful work being done at The Well is what drew her to this role. She enjoys connecting with people, answering their questions, and making the intake process as smooth and comfortable as possible. She understands that reaching out for services can feel overwhelming and strives to provide kindness, encouragement, and guidance every step of the way.

In her role, Laurie focuses on assisting new clients as they begin their journey with the practice, helping them navigate the intake process and ensuring they feel supported from the very first interaction. She takes pride in connecting individuals and families with the care and resources that best meet their needs.

Laurie is also a Certified Professional Biller (CPB) and brings more than a decade of experience in behavioral health administration and client support at The Well.

Laurie is an Enneagram 9 and in her free time you'll find her enjoying time with her husband and twins, trying her hardest to learn to golf, and walking her beloved French Bulldog, Gus.